Terms of Service

Purchasing an original painting:

When you have decided to add an original framed Raymond Helgeson painting to your collection, here are the steps of the process.

1. At checkout, you will see a box to add notes: Please indicate your frame choice: Black, Espresso Walnut, Honey
2. The painting will go to my framer where he will frame the painting in the frame you have selected.
3. The painting will be sent to your shipping address. It will require a signature for delivery. Free worldwide insured shipping with a tracking number is included in the purchase price.
4. When you receive the painting, please open it right away to make sure there was no damage in shipment. Do not throw away the packaging yet.
5. In case of damage in shipping, please notify me immediately so that we can remedy the situation.

Original art sold with a 100% Satisfaction Guaranteed:

If you are considering adding my work to your collection or if this is your first acquisition of original art, I want you to be confident that your satisfaction with my work is assured with a 100% money back guarantee. If you find you want to return the painting, just carefully repack it in the original shipping box and contact me within 10 days of receipt, where you will be given shipping directions. You would need to ship it insured with a tracking number, just as it was sent to you. When the painting is received in the same condition as it was sent, a refund of your purchase price minus the 3% credit card processing fee will be issued to you.

Purchasing reproductions:

Reproductions of my original images are printed on demand and drop shipped directly to you.

• If there is any damage in shipment, please contact me right away.
• If you are not 100% satisfied with the printing of the image, please let me know right away. I am paying the printer for high quality printing, so don't hesitate to contact me.

Questions:

If you have any questions, please don’t hesitate to contact me.